Our support portal continues to offer up to date information about new features and releases
If you have not been sent your login details request a new account below.
Download Remote Support and Online Training
The remote support utility lets us provide you with full support quickly and securely. To use this service, download the Troika Support Utility from our ShareFile site using the ‘Download’ button and save it to your workstation. Please note that you will need to enter your details, though we do not send promotional emails using this information. Once done, run the utility and contact our Support Team for further assistance..
You must allow us to access your PC workstation before we can see your screen. You do this by providing us with both the Partner ID and Password generated for you by the remote support utility. So, you always know when our support team are coming online to you.
In terms of other security issues your organisation may have with the remote support utility powered by TeamViewer, please read their Security Statement.
thewealthworks Support offers easy access to frequently asked support questions, allows you to browse the online knowledge base, and be able to download the most recent system releases and updates. If you are new to thewealthworks Support, please contact us to request a new account. Every user in your company can request their own support account.
